Shipping policy

Shipping Policy

Processing Time: We aim to pack and send orders every business day. We are a small team, so every now and then it may take us a little longer. As soon as your order is packed and, on its way, you will receive a dispatch confirmation with everything you need to follow its journey.

 

UK 🇬🇧

Free UK Delivery - Spend over £250 and standard UK delivery is on us.

UK Standard Shipping Tracked (Royal Mail 48): £6.50, 2-3 Business Days 

UK Express Shipping Tracked (Royal Mail 24): £8.50, 1-2 Business Days

Carrier & service level: We ship via Royal Mail for UK Orders.

For return and refund instructions, please see our Refund & Returns Policy.

We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.

 

European Union (EU) 🇪🇺

All 27 member states.

EU | Tracked (DHL Express): £25, 1-3 Business Days

Carrier & service level: We ship via DHL Express for EU Orders.

For return and refund instructions, please see our Refund & Returns Policy.

We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.

Please be aware that, due to the latest EU packaging regulations, including the PPWR, some deliveries may experience delays or difficulties depending on local requirements and authorities.

 

International 1 🇨🇭🇺🇸 🇨🇦 🇲🇽

Switzerland, United States, Canada, Mexico

International I | (DHL Express) Shipping Tracked: £30.00, 1-3 business days

Carrier & service level: We ship via DHL for International Orders.

Duties and import taxes are calculated and included at checkout, so the price you pay is the full price, nothing more to pay when your order arrives. This is based on the DDP (Delivered Duty Paid) principle.

Duties and import taxes paid at checkout aren't refundable on a return, as these are collected on behalf of your local customs authority, not retained by us.

For return and refund instructions, please see our Refund & Returns Policy.

We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.

 

International II 🇧🇧 🇧🇴 🇧🇷 🇨🇱 🇨🇳 🇨🇷 🇪🇨 🇭🇰 🇮🇩 🇮🇱 🇮🇳 🇯🇵 🇸🇦 🇹🇭 🇺🇾 🇿🇦 🇦🇷

Barbados, Bolivia, Brazil, Chile, China, Costa Rica, Ecuador, Hong Kong SAR, Indonesia, Israel, India, Japan, Saudi Arabia, Thailand, Uruguay, South Africa, Argentina

International II | (DHL Express) Shipping Tracked: £35.00, 3-5†† business days

Carrier & service level: We ship via DHL for International Orders.

Duties and import taxes are calculated and included at checkout, so the price you pay is the full price, nothing more to pay when your order arrives. This is based on the DDP (Delivered Duty Paid) principle.

Duties and import taxes paid at checkout aren't refundable on a return, as these are collected on behalf of your local customs authority, not retained by us.

For return and refund instructions, please see our Refund & Returns Policy.

We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.