Full Policy Page (Shipping, Return, & Refund)
Every sale you make will get us one step closer to our goal - Becoming the best menswear brand in the world!
You can start your Returns Process in our Returns Portal
Shipping Policy
Processing Time: We aim to pack and send orders every business day. We are a small team, so every now and then it may take us a little longer. As soon as your order is packed and, on its way, you will receive a dispatch confirmation with everything you need to follow its journey.
UK 🇬🇧
Free UK Delivery - Spend over £250 and standard UK delivery is on us.
UK Standard Shipping Tracked (Royal Mail 48): £6.50, 2-3 Business Days
UK Express Shipping Tracked (Royal Mail 24): £8.50, 1-2 Business Days
Carrier & service level: We ship via Royal Mail for UK Orders.
For return and refund instructions, please see our Refund & Returns Policy.
We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.
European Union (EU) 🇪🇺
All 27 member states.
EU | Tracked (DHL Express): £25, 1-3 Business Days
Carrier & service level: We ship via DHL Express for EU Orders.
For return and refund instructions, please see our Refund & Returns Policy.
We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.
Please be aware that, due to the latest EU packaging regulations, including the PPWR, some deliveries may experience delays or difficulties depending on local requirements and authorities.
International 1 🇨🇭🇺🇸 🇨🇦 🇲🇽
Switzerland, United States, Canada, Mexico
International I | (DHL Express) Shipping Tracked: £35.00, 1-3 business days
Carrier & service level: We ship via DHL for International Orders.
Duties and import taxes are calculated and included at checkout, so the price you pay is the full price, nothing more to pay when your order arrives. This is based on the DDP (Delivered Duty Paid) principle.
Duties and import taxes paid at checkout aren't refundable on a return, as these are collected on behalf of your local customs authority, not retained by us.
For return and refund instructions, please see our Refund & Returns Policy.
We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.
International II 🇧🇧 🇧🇴 🇧🇷 🇨🇱 🇨🇳 🇨🇷 🇪🇨 🇭🇰 🇮🇩 🇮🇱 🇮🇳 🇯🇵 🇸🇦 🇹🇭 🇺🇾 🇿🇦 🇦🇷
Barbados, Bolivia, Brazil, Chile, China, Costa Rica, Ecuador, Hong Kong SAR, Indonesia, Israel, India, Japan, Saudi Arabia, Thailand, Uruguay, South Africa, Argentina
International II | (DHL Express) Shipping Tracked: £35.00, 3-5 business days
Carrier & service level: We ship via DHL for International Orders.
Duties and import taxes are calculated and included at checkout, so the price you pay is the full price, nothing more to pay when your order arrives. This is based on the DDP (Delivered Duty Paid) principle.
Duties and import taxes paid at checkout aren't refundable on a return, as these are collected on behalf of your local customs authority, not retained by us.
For return and refund instructions, please see our Refund & Returns Policy.
We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.
We are a small and growing business. At this stage we are not able to offer the same flexible return policies that larger fashion companies provide. We are building a smoother return process over time, and we appreciate your patience while we work towards it.
Returns & Refunds Policy
You can start your Returns Process in our Returns Portal
We highly recommend opting in to Checkout+. It makes returns quicker and easier for you, and a lot simpler for us too.
United Kingdom 🇬🇧
Changed your mind? You have 20 days from delivery to let us know.
Try your piece on at home, just as you would in a shop. If it is not quite right, no problem. You have 20 days from delivery to start your return.
Once your item has made its way back to us, we will refund what you paid, including your original delivery charge, minus £5.50 for return postage.
If you opted in to Checkout+, your return shipping is completely free.
Please make sure your item comes back unworn, unwashed and undamaged, with all tags still attached. Trying it on is absolutely fine. If an item comes back worn beyond a normal try on, stained, washed, damaged, or with missing or damaged tags, we may make a deduction to reflect its reduced value.
Prefer store credit?
Choose store credit and we will add an extra 5% to your balance as a thank you for sticking with us. If your first choice was not quite right, we would rather help you find the one that is.
Need a different size or colour?
Send it back within the same 20 day window and we will exchange it free of charge. If your preferred size or colour is no longer available, you can choose between store credit or a refund.
Ready to make a return?
Start your return through our Returns Portal and follow the steps from there.